Table of Contents
- Scope & Applicability
- Data Collection
- Purpose of Data Use
- Information Sharing
- Cookie Policy
- Data Retention
- Your Rights
- Security Measures
- Minors
- Policy Changes
- Contact
This Privacy Policy applies to all users of the baji9.xyz website and mobile application. By using our services, you agree to this policy.
1Scope & Applicability
Baji9 takes your privacy seriously. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure.
Information you provide while using baji9.xyz and its mobile application is governed by this Privacy Policy. Data collected during registration, login, payments, or any gaming activity will be handled in accordance with this policy.
We strive to comply with international data protection laws (including GDPR) and are committed to keeping our users in Bangladesh informed and secure. If anything in this policy is unclear, please reach out to our support team.
2Data Collection
Baji9 collects your information in two ways — directly from you and automatically as you use the site. We only collect what is necessary to provide our services.
Information you provide directly:
| Type of Information | When It Is Collected | Why It Is Needed |
|---|---|---|
| Name & Date of Birth | At Registration | Identity Verification & Age Confirmation |
| Email address & phone number | At Registration | Account Communication & Security |
| Payment Information | During Deposits / Withdrawals | Financial Transaction Processing |
| National ID / Passport | KYC Verification Timeline | Identity & Age Verification |
| Address Information | KYC Verification Timeline | Regulatory Compliance |
Automatically collected data includes your IP address, device information, browser type, access times and dates, and a log of pages visited on the site. This information is used to improve site security and performance.
3Purpose of Data Use
Baji9 uses your personal information only for specific, defined purposes. We never sell your data or use it for unnecessary activities or share it with third parties.
- Account Management: To ensure secure registration, login, and account protection.
- Payment Processing: To ensure deposits and withdrawals are processed smoothly.
- Customer Support: To respond to your complaints and queries.
- Fraud Prevention: To prevent fraud, money laundering, and account hacking.
- Regulatory Compliance: To meet the requirements of our international gaming license.
- Personalized Experience: To suggest games and offers tailored to your preferences.
- Site Improvement: To analyze user behavior and improve the quality of the site.
Baji9 never sells your data to third parties or shares it with other companies for advertising purposes.
4Information Sharing
In limited and necessary cases, baji9 may share your information with specific third parties. Any such sharing is always governed by strict confidentiality agreements.
- Payment Providers: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to process your transactions.
- Licensing Authority: Certain information may be disclosed to legal authorities to meet regulatory compliance requirements.
- Law Enforcement: Disclosing information pursuant to a court order or government directive is a legal obligation.
- Technology Partners: IT companies that support site operations receive technical data only.
Your personal information is never shared with advertising companies, data brokers, or other gaming platforms.
5Cookie Policy
Baji9 uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality.
Types of cookies we use:
- Essential Cookies: Essential for core site functionality. Without these, login and session management will not work.
- Functional Cookies: Remembers your preferences, language, and login state.
- Analytics Cookies: Used to analyze site traffic and user behavior.
- Security Cookies: Used to detect fraud and protect your account.
You can manage cookies through your browser settings. However, disabling essential cookies may affect some site features.
6Data Retention
Baji9 stores your data on secure, encrypted servers. Our data centers comply with international security standards.
- Account information: retained for the duration the account is active and for up to 5 years after closure.
- Financial transaction data: retained for up to 7 years due to legal obligations.
- KYC documents: retained for up to 5 years from the date of verification.
- Customer support conversations: retained for up to 2 years.
Once the defined retention period expires, your data is securely deleted or permanently anonymized.
7Your Rights
As a baji9 user, you have important rights over your personal data. We are committed to upholding those rights.
Right of Access
You can find out what information we hold about you.
Right to Rectification
You can correct any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data under specific conditions.
Right to Restrict Processing
You can restrict how your information is used in certain circumstances.
Right to Portability
You can receive your data in a machine-readable format.
Right to Object
You can object to your information being used for marketing purposes.
To exercise any of these rights, email us at [email protected]. We will respond to your request within 30 days.
8Security Measures
Baji9 uses industry-leading security technology to protect your data. Our security team monitors systems around the clock.
- SSL Encryption: All data transmissions are encrypted with 256-bit SSL.
- Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
- Firewall Protection: Robust firewalls are in place to prevent unauthorized access.
- Regular Audits: Third-party security experts regularly audit and test our systems.
- Data Masking: Sensitive data such as payment card numbers is masked before being stored.
If suspicious activity is detected on your account, we will automatically alert you and temporarily lock the account if necessary.
9Protection of Minors
Baji9 strictly prohibits registration and gaming by anyone under the age of 18. We do not collect information from minors and will never knowingly provide services to them.
Age is verified at registration, and identity documents are used to confirm age during the KYC process. If we become aware that a minor is using our platform, the account will be immediately closed and all associated data deleted.
Parents who want to keep minors away from gaming are welcome to contact us. We provide support related to parental controls.
10Policy Changes
Baji9 reserves the right to update this Privacy Policy when needed. For significant changes, we will post a notice on the site and notify you at your registered email address.
Continued use of the site after any changes will be considered your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.
11Contact
Contact us for any questions, complaints, or requests regarding our Privacy Policy.
Email: [email protected] — We typically respond within 24 to 48 hours.
You can send any data protection complaints directly to our Data Protection Officer. We take every complaint seriously.